If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. If the sponsor is not available, the dependent must have a DD FORM 1172 (from the DEERS office) signed by their sponsor and witnessed by a verifying official or POA. If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here. Please call for further guidance to determine what is required for each particular situation. Customers also have around-the-clock access to many personnel self-service actions through the Virtual Military Personnel Flight. You can be denied services if you or your family members do notcomply by order of the MCIEAST-MCB Camp Lejeune Commanding General. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon, ADDRESS: Questions/concerns should be emailed to99FSS.FSPD.Assignments@us.af.mil, Retirements and Separations: If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. Available Appointments Customers will need to know their confirmation number to cancel/reschedule an appointment. A notarized copy may not be considered a certified copy depending on the laws of the state that issued the original document. Online check-in is for same-day service only. Schedule a USID Card Appointment Remote ID Card. Proceed to the following month. I was very pleased with the efficiency and speed of this operation. NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment. and during 3 1/2 hours about 20 applicants were processed. Keeping your DEERS records current helps speed your TRICARE medical benefits. Renewal of the ID will then be required. Promotions/Frockings pre plan ahead make an appointment. Make DEERS appointments and check-in online up to 60 minutes prior to arrival to hold your place in line. FULL TIME COLLEGE STUDENTS It does not apply to identity documentation. Please schedule one appointment slot per each individual requiring service. Please keep your confirmation number for reference. ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. Sponsor is present with their dependent(s) for ID issuance. IAW with C4I and HQMC Project Officers policy, we do not maintain door access issuance of any CAC or blank card. Please contact the orgbox for additional assistance during this time: Email: 377FSS.ForceManagement@us.af.mil. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Contact our office or your local ID Card Center because all customers are served on a case-by-case basis. DEERS enables DOD including identity management, reduces fraud and abuse of government benefits, and supports force health protection and medical readiness. For more information, please reference https://www.cac.mil/Coronavirus/ or https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. 2034 Barnett Avenue If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. Appointments take priority and walk-ins may be subject to varying wait times. If I ever get called up my next stop is the Commanding Officers office to put them o report. If you cannot fill out the DD Form 1172-2 at the ID Card Center, it isrecommended the sponsorprovides aPower of Attorney in order for their family member to received services at the ID Card Centerwithout the sponsor being present. RECENT CHANGE: Identification Requirements POC: (760) 830-1800/7450. Family members can update contact information after they're registered in DEERS. The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. Bldg. 0800-1600, Wed. 0800-1600, Thurs. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. Technical Support. help. Please schedule one (1) appointment for every two (2) IDs under the same record. ID card offices can no longer accept the following: Student ID, Expired IDs (including Drivers Licenses on Military Auto-extend). We welcome your telephone calls to better assess your needs. Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. 0900-1400, Fri. 0900-1400 As part of the Heath Care reform, there is now a Tricare Young Adult program available for your dependents. Extend Academy Student Certificate. To Add a Child to DEERS of a Single Father: Must have the . The DD Form 1172-2 can be signed at a DEERS office by the sponsor, or it can be digitally signed using a CAC. No Walk-ins. Click here for more information. We will take every pre-caution to protect ourselves and our patrons. For questions about appointments or policies, please contact Customer Support at 719-333-8766 Option 2 or send email to the org box at 10FSS.FSMPS@us.af . Driver's License and Social Security Card). Click. Note: Stopped working (must call ESD first bring ticket #). Please do not bring children with you unless they are receiving service. MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID. Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. JBSA-Randolph: 210-652-3036, EMAIL: The following brochures are available to assist you in using it. In most cases, IDs can be renewed 90 days prior to the expiration date (EXCEPTION: Promotions, Contract Extensions, and Tricare Young Adult.). NOTE:Should the office reach its in-person service capacity for the day, customers will be asked to return at a later date. Walk-in appointments on-site are now available Mon-Fri, 0800-1100. CAC Pin Reset hours remain unchanged at this time. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. Unsure what documentation is required? Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. Changes to your DEERS record A New Enrollments make appointment. Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. Only the dependents listed on the DD Form 1172-2 can receive service as authorized by sponsor. The expiration date of the DoD ID card being issued, or. Please ensure you bring the child(ren)'s original Birth Certificate and Social Security Card (cannot be laminated). Details on each option are available at the links below. See representative at the customer service desk. US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open onFridays from 7:30 a.m. to 3:15 p.m. for appointments. ; just the blouse when the photo is taken, no exceptions ONE APPOINTMENT PER FAMILIY MEMBER REQUIRING SERVICE is required. MPF DEERS PrioritizationWalk-in appointments on-site are now available Mon-Fri, 0800-1100. Retiree ID Cards Check out and Check in is conducted throughout the day. Full Time College Students The sponsor will have 90 days to provide the actual social security card to any DEERS office. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. For further assistance beyond the Network Administrator call the Enterprise Help Desk 855-373-8762. For all other situations we understand the original promotion warrant takes time to receive for certain ranks. Primary: Military ID, Drivers License, Passport. Find a deers office locations near you today. Scheduling for Multiple IDs/Transactions To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. The military ID card will authorize the dependant Medical Coverage it will NOT authorize Commissary, Base Exchange or Military Warfare and Recreation (MWR) base privileges. Please schedule one (1) appointment for every two (2) IDs under the same record. 3. ID Card Scanning By Appointment Only | Schedule an appointment| Instructions (PDF). DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. Each Service supplies its own CAC PIN Reset workstations, therefore you will need to contact your Service point of contact below to locate the workstation nearest you: A complete listing of all CAC/ID card issuing facilities can be found at the following website:https://idco.dmdc.osd.mil/idco/. The wait times will vary depending on the number of customers waiting before you, and also on the type of service and processing times for each customer. Enlisted Marines reporting to MAGTFTC/MCAGCC 29 Palms for permanent or FAP duty in the following Monitored Command Codes (MCC) will report to the Combat Center Personnel Office for assignment and reporting endorsement. Contact the document issuing facility to obtain authentication certification. With on-line connection to the Defense Enrollment Eligibility Reporting System (DEERS) using the Real Time Automated Personnel Identification System (RAPIDS), issuing activities shall ensure compliance with current DOD and Coast Guard instructions and provided cross-servicing assistance as applicable. This information can be found above under Upcoming Events. This office reserves the right to stop walk-in services at any time due to high customer volume or system outages. All DOD Contractors must have their personnel status added to DEERS through their respective Trusted Agent (TA) of their sponsoring organization, via the Contractor Verification System (CVS), before a CAC card can be issued. For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. Call for further information, ADDING A SPOUSE TO DEERS Please keep a copy of your appointment confirmation in the event you need to cancel or reschedule your appointment. There is also a satellite office located at Stone Bay in Building RR-4 which is located on Rifle Range Road. TA/TAMP Eligible: DD Form 214 (Member 4). This is a customer service phone number? Once attended, your virtual out-processing checklist will be loaded. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. Only a five-minute grace period will be granted to late customers. 1172-2 forms can be hand filled but must be notarized and be originals. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. The ID Card office has a new phone system! Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil Scheduling for Multiple IDs/Transactions We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. Schedule appointments at:(https://idco.dmdc.osd.mil/idco/#/). For lost CAC Cards, documentation from sponsoring agency reporting it lost. Sponsors must also certify on the 1172-2 form they provide over 50% sup. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. Please ensure you only select appointment days and times for the service you require. The embassy in which the country that the document(s) originates from may also be contacted for assistance. The sponsor must be present. Please note that if the name is not yet updated on the social security card, the current name on the card will be used. Provides support for Officer Assignments and directorate administrative/budgetary support. Step 1 All other personnel need to check in with their Unit S-1 Office. Sponsor can fill out DD Form 1172-2 at any DEERS/ID Card facilityahead of dependent's visit: Please note, DD Form 1172-2 is only valid for 90 days from signature. I recommend you never come to this office because I never will again. POC: (760) 830-6570. Members age 21 and over who do not attend full-time are no longer eligible for an ID card or considered a dependent. 332 Office 6: 502-607-7921: Richmond, Ky. 233 Battlefield Memorial Highway, Richmond, KY 40476 : 502-607-2741, 2728, 2754, 2752: Burlington, Ky. Armory: . JBSA-Lackland: 1561 Stewart Street All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS. The following functions are available: 1. This is an unofficial Department of Defense (DoD) website. Home Help Feedback 2:07 PM 8/18/2021 ID Card Office Locator & Appointments Find a RAPIDS ID card Office Make an Appointment CONTINUE Type here to search m Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. For an overview of all of the requirements forDEERS enrollment and IDC issuance, please refer to the following PDF. DEERS ID Office Phone Number : 253-512-8080. Appointments may not be honored more than 5 minutes past the scheduled appointment time. All Dependents without a Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. If you arrive more than 5 minutes late, you will forfeit your time slot and be placed on the walk-in customer status. Appointments take priority and walk-ins may be subject to varying wait times. Hours of Operation: Appointments: Monday through Friday 0800-1600. Newborns are not required to be present for enrollment. I understand that the office cannot contol when the system goes but they could at least have the decency to answer the phone when people call to see if the system is up that day. 703-784-1597. Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. ID Card Office Locator & Appointments To avoid wait times, make an appointment . 2023 Resiliency Days (PDF) APPOINTMENTS ARE A PRIORITY. Stepchild: the Marriage Cert. The oldest version this office will accept will be dated "JAN 2014"Once signed, the DD Form 1172-2 is valid for 90 calendar days, and can only be used for one service visit. POC: (760) 830-7455 Closed Weekends, Federal Holidays & USAFA Resiliency Days. The IDCC supervisor has the ultimate decision to close without prior notice. 0730-1500, Wed. 0730-1500, Thurs. Bldg 409 - 7:30 a.m. to3:40 p.m.weekdays All E-5 and below who lost their Common Access Card (CAC) regardless of what Branch can renew their CAC after they pick up a Lost ID Statement from the Reception desk, then their SNCO, OIC, or SgtMaj (E-6 & Above for all other Branches) must sign the document and provide a copy of the front of their CAC and sign/date under their CAC on the copy. Per the Directorate of Executive Travel DOD Passport and VISA Office regarding no-fee passport and VISA processing: Military personnel, Government Civilians, and command-sponsored dependents on PCS orders to OCONUS locations who require a Special issuance passport (no-fee) per the foreign clearance guide will submit their passport applications to local DoD passport acceptance facility no earlier than 90 days and no later than 60 days from OCONUS departure date. Mr. Spencer Atkinson Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open on Fridays from 7:30 a.m. to 3:15 p.m. for appointments. 0900-1400, Tue. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. To help us serve you better, please make sure you have everything you need prior to your visit. For website assistance, please contact webmaster@nellislife.com. Newborns can be entered immediately following birth with paperwork issued by the birthing center to cover medical until the above documentation can be applied for and received; however, the period of eligibility is limited and will terminate unless a social security number is provided to an issuing site and the DEERS/RAPIDS database is updated. phone. Or, set up an appointment online. Dependents - Does the Sponsor need to be present? The sponsor must be present for all dependent ID cards. Only DoD cardholders may utilize these services unless otherwise noted. An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. 5000 Series: Administration and Management, 11000 Series: Facilities and Activities Ashore, Civilian Awards, Retirements & Recognition, Natural Resources & Environmental Affairs, Continuous Process Improvement (CPI)/Lean Six Sigma, Interactive Customer Evaluation (ICE) Account Management, Sexual Assault Contact Information and Resources. Documentation to bring a marriage license, birth certificate, adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date. Vaccinations are highly encouraged. Click here to schedule an appointment. Cntr. Welcome To DMDC. If the sponsor is not able to come in with a dependent to update anID card, please utilize the DS Logon (The Department of Defense Self-Service Logon) or ID Card Office Online. Stepchild:Marriage Certificate of Parents, Birth Certificate, and Social Security Card. All of the documentation must be original or certified true copies. There may also be instances of office closures with little to no notice due to system outages. If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. Suite 102 JBSA-Randolph:550 D Street East. Retirees: Fill out a DD-1172. All must be unexpired. US Air Force: DFAS-PMJPD/DE, 6760 East Irvington Place, Denver, CO 80279, telephone (303) 676-7907. The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Foreign Documentation Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. To cancel or reschedule your appointment, please call the center or visit: https://idco.dmdc.osd.mil/idco/#/locatorCustomers will need to know their confirmation number to cancel/reschedule an appointment. SITE NAME: MCB HAWAII (KANEOHE BAY) Wait times for appointments is usually no more than one day. Active duty Service members and their eligible dependents may present a State driver's license with no expiration date. 1C1101 New Orleans LA 70146. Walk-in serviceswill be limited and priority will be give to patrons with appointments. Arrived on 13th at 8a.m. A Scheduled appointment timeframe takes about 30 minutes per session. All patrons are encouraged, but not required to wear a mask. Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. Directions Beneficiaries (DEERS record, DoD Benefits and Entitlements or TRICARE) 800-538-9552 800-477-8227 dodhra.dodc-mb.dmdc.mbx.webmaster@mail.mil www.dmdc.osd.mil (Government Site) Resource Address Social Share: Share Email JBSA-Fort Sam Houston: 2410 JessupRoad SURROUNDING ID CARD OFFICES US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. Contact TRICARE for more info. You can search for appointments based on location and a radius that you are willing to travel. TriCare Young Adult Program Any exceptions to the norm shall be decided by the IDCC supervisor and/or the prospective Service Project Officers also IAW MCB and DoD regulations. Did you know you can renew your ID Card online? Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): If sponsor completes DD Form 1172-2 by hand, it must benotarized and signed by the sponsor. https://rapidsappointments.dmdc.osd.mil 2. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. Walk Ins are welcome on a first come first serve basis. I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. Best ID renewal experience we have had in years. Newborn Children - Birth certificate and social security card are required for new born children. Once all out processing documents have been reviewed, the final out appointment will be scheduled. Program information. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation JBSA-Lackland: 210-671-6006 Hours of Operation. The next Generation (new style) ID cards are now available for those members. The ID Card Center in Building 59 may be contacted by phone at 910-451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at 910-440-2061. To schedule your final out appointment, send one email with all out-processing documents per the PCS booklet and any personnel processing codes (PPCs) you received in your initial assignment email to99FSS.FSPD.Assignments@us.af.mil. End of Active Service (EAS)/Discharge: DD Form 214 (Member 4) At no time can a dependent receive an id card without proper identification or documentation. No mention was made on the phone message . Please understand you can be refused services if you arenot wearing appropriate military or civilianattire in accordance with the commanding general's order. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well. They are in high demand and your early cancellation will give another person the chance to schedule an appointment. JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil, JBSA-Randolph: 802fssol-b.customersup@us.af.mil, HOURS: Students - Age 21 and 22 (only if they are attending school FULL time), must provide a letter from the school certifying the dependent is enrolled as a full-time attendee. The letter will NEEDs to be signed by the registrar's office; this letter needs to have the school's letter head and include the student's current semester/quarter dates and expected graduation date (if available). In the event you should not be able to keep your appointment, please visithttps://idco.dmdc.osd.mil/idco/to cancel your appointment. All Dependents without a Sponsor present must have Marine Corps Air Ground Combat Center Twentynine Palms, Hosted by Defense Media Activity - WEB.mil. Officer & Enlisted Promotions: 99FSS.FSPD.Promotions@us.af.mil Identification: Please be sure to reference the following link before visiting our officeto be sure you have all proper identification in order to be issued a new CAC. Retirements & Separations: 99FSS.FSPD.Retirments-Sepations@us.af.mil All foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. spencer.e.atkinson@usmc.mil This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. Please schedule your appointment at MCBH DEERS/ID Center Online Appointments. Visit the ID Card Office Online to make appointments. Patrons will need to visit the MCB Camp Lejeune or MCAS New River ID Card Centers for service. DEERS & RAPIDS ID Card Office Appointments Only. How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. Please allow up to two duty days for a response. Go to the RAPIDS Appointment Scheduler Website by clicking on Link below, or by going to www.Google.Com then typing: RAPIDS Appointment Scheduler in the search box. For a new spouse the marriage certificate, drivers license or other photo ID, a birth certificate, and social security card are needed. Email DEERS at smbplmsg-1deers@usmc.mil. JBSA-Fort Sam Houston: Policy Change: Full Time College Students Requirements for DEERS Enrollment and IDC Issuance. Additionally, we also provide diplomatic, official passports and no-fee passports for official travel.

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