Absolute nightmare company! The fee is displayed on the Order Summary during the online purchase process. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I received my confirmation # and there's a link to view my tickets. I cancelled my movie tickets and there was some type of glitch because it didn't go through. Open it in your web browserand start exploring the services we can offer. I am VERY UNHAPPY. Where can I find the Regal Crown Club FAQ's? Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. I know for certain it was once it was purchased. Basically, made one order over Fandango with A list, but during payment submission the website crashed. A patron desiring to purchase multiple tickets must provide a valid photo I.D. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. For more information on this policy, please visit www.mpaa.org. Here are 8 tips for writing great reviews. for proof of age for each additional ticket being purchased. For extenuating circumstances, please consult theatre management. Please notify your group sales team member if you do plan on bringing in a cake for your event. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Hey all! When I click the link to print my tickets, the page comes up only as text. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Paragon follows the MPAA guidelines for rated R movies which states: All other General Admission seats do not allow for direct dine-inservice. No, the rating system is strictly voluntary and carries no force of law. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Don't waste your money we all work too hard for it. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. Select why you want to continue (Refund or Exchange) Sign up for our e-showtimes by clicking on the email icon on our website home page. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Sorry, no bartering. Visit your local theatre the find out details on matinee hours. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. There's a little square with the broken image . It was their systems error that caused this entire issue! Can a rating be changed? Please note that there is a maximum of ten tickets per online order. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. Yellow Tickets are not valid in California, New York or New Jersey. The purchaser must also attend the movie for which the additional tickets are purchased. There are no refunds after the printed showtime. Recliners Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. 2018-02-10. false. The only tickets showing on my account history on Fandango are the ones I actually want. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. You can request this refund, Pricing varies by location. Signifies that the film rated may be inappropriate for pre-teens. Bought 4 tickets using a gift card & balance going on my credit card. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. With 3 reservations full, you can not buy any tickets until one is freed up. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Should you encounter any issues with the application please contact us at 1-800-541-5555. And I get to pay an extra fee for this hassle? Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. DoNotPay can help you save big bucks on all lifes trifles! DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. The theatre employee can access your order by phone number, ticket ID or confirmation number. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. The matinee hours may vary by theatre location based on market or territory. How Do I Change My Seats? They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Parents should be especially careful about letting their younger children attend. If you prefer calling, you can request a refund on the phone. Thieves. $70 spent and had to purchase new tickets to see the show. Please note: tickets or receipts may not be printed from our app. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. They lied and said that there had been a report of fraud and they refused to give me my money. Click on the link you can find under a headline Refund/Exchange. The ratings do not determine or reflect whether a film is "good" or "bad." I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Review Movie Club Credit Activity. Where can I find information about closed captioning? Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. It is REGs policy to support the MPAA ratings system to the fullest extent possible. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Online orders placed by Noon EST will be shipped within two business days. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. Tickets purchased through Fandango.com can be used at AMC theatres. Enter your details in the chat box and complete your refund request. Can I Purchase Tickets atFandango? This is a small fee the company uses to cover some expenses they are left with once they complete the refund. and start exploring the services we can offer. Refundsare not available after the booking showtime. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Have a credit on a VIP card but can't use . Oct 28, 2015. What time does the theatre location open? Yes! We may also accept certain theater partners' gift cards for their theaters. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. Enter the complete 10-digit phone number. My plans changed - can I refund my order? Why do you charge a booking fee? If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. A military discount is available at the box office and ID must be presented at the time of ticket purchase. I was able to make a reservation immediately! How can I find a copy of my confirmation email? I log in and completed checkout only to realize that when logging in, the system changed my theater selection. 2. Last week, I went to make a reservation to see Shazam on the weekend. ticket-taker) and scan the QR code on your ticket confirmation page. Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. How Can I Get a Movie Ticket Refund With DoNotPay? All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. This company needs to be shut down, so many horrible reviews and nothing is being done to . What is theDiamond Rewards Loyalty Program? I had a line of people behind me and had to by tickets again to get in. Please see one of our theatre managers if you have any questions regarding 3-D films. You'll also get a free ticket on your birthday! What Do I Need to Pick Up My Tickets? You can definitely purchase tickets online! I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Discounts apply to general admission tickets only. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Just try to navigate a Fandango online customer service website. For questions about gift cards check out or Gift Card FAQ. Locations with military pricing available are listed on this page. *3D Upcharge. 1. The system prompted me to log in. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Please click here for further details on how to use your Fandango gift card. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). When I click on the link, the webpage comes up only as text. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Please visit your local theatre for specific details. Click hereto requestmore information. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. When Fandango works, it's fine. You will need to have your receipt or transaction numberon hand. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. Would give zero stars if I could. And Fandango said their system was showing failed transaction. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. I go back to Fandango and they are escalating the issue to a higher level. Do You Offer Parties & Private Events? Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Please call theatre for any local restrictions. Thanks so much for the tip! Who enforces the ratings? If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Discounts are available on purchases of $10,000 or more. Before leaving the auditorium, please check around your seat for any personal belongings. The theater wouldn't accept Fandango tickets for a refund. Wondering if this happened to any of you or a similar issue. Look at all the negative reviews - it is true. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Check balance. I e-mailed. What are the theaters' admittance procedures? As long as you complete your request and submit it before the show starts, you are eligible for a refund. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. If you need assistance for any reason, please ask one of our theatre personnel for assistance. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. You can receive refunds for tickets up to 60 minutes before the showtime. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Senior prices vary by theater. Dolby ATMOS Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres When I was able to get on website it appeared that my purchase of tickets did not go through. Reddit and its partners use cookies and similar technologies to provide you with a better experience. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. Precious metals are still not accepted. Children under 2 who do not require a seat are free. What criteria do they use? These boards can cause slip, trip and fall hazards for our guests as well as our staff. Have you tried pulling up your order/confirm on the mobile app? Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Some websites just DO NOT work properly & it seems It is Regals policy to support the MPAA ratings system to the fullest extent possible. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. You can receive refunds for tickets up to 60 minutes before the showtime. Fandango does not offer partial refunds either. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Refund Policy AXIS15 EXTREME At that point, locate the movie you are inquiring about and click on a showtime. View detailed list of Movie Club credit usage and renewals. I received a gift card and tried using it but kept getting an error message. No. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Senior tickets are valid for adults 60 years and older. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Phone number Phone Lookup. Parents give the movies their ratings-men and women just like you. How Does Fandango Refund Tickets by Email? They called me back 3 hours later at 1AM. Security issues have become a daily part of our lives in America. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. I tried to immediately request an exchange or refund but customer service would not answer chat and the posted movie time was 5:00 and it was 5:03. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. Select "My Tickets" to see your upcoming movies and showtimes. Parents are urged to learn more about the film before taking their children to see it. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. DO NOT USE THEM for movie tickets. In lieu of Birthday Party events, we are offering Private Watch Parties. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. My plans changed - can I refund my order? I went online and tried to talk to a representative about my card mishap. Regal has taken bold nationwide action in all of it's locations. The application is provided on an "as-is" and "as available" basis. Someone needs to shut them down if they cant do better than this. You can visit your local theatre to find their specific pricing policy. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. You have the ability to waive the service fees on Fandango with AMC Stubs. How to Request a Fandango Refund the Easiest Way. View Movie Club Payment Transactions. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Hours. Does my theatre have a military discount? Tickets purchased online are subject to a per ticket convenience charge that is non-refundable. Gift cards also can be purchased at any theater. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. Sign into your Regal Crown Club account. Donation Request For some reason, it showed 3 Avengers reservations, even though it should only show 2. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". They would rather lose customers who have been using them for 10 + years than giving a credit. No recording devices (cameras, video recorders, sound recorders, etc.) Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. CDA Idaho. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. On a holiday week, the showtimes may not be available until Wednesday. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Health & Safety Action In Regards to the Coronavirus. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. No, you cant. Please visit our Health & Safety Action In Regards to the Coronavirus page. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. General admission for all adult tickets purchased for performances during matinee hours. How are state attorney generals everywhere not investigating this company?? I tried texting and emailing Fandango to no avail. Does my theatre offer a student discount? What actions has Regal taken in regards to the coronavirus? If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. What are the Ages for Children / Senior Pricing? If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Last week, I went to make a reservation to see Shazam on the weekend. About Us How Many Tickets Can I Purchase Online? FANDANGO Nightmare Company. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). I used Fandango to purchase tix for the new Star Wars movie. Claim your profile to access Trustpilots free business tools and connect with customers. Yes! Doesn't do anyone any good to get a reply 2 hours or more later. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. When I click on the link, the webpage comes up only as text. Enter your details in the chat box and complete your refund request. Minutes. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. Area codes in North America. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. MPAA Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. Children under 3 are free except in reserved seating and recliner locations. They do not call back as promised. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You bet. We also ask that you leave the masks at home. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Please call your local theater directly for more specific information. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Impossible to get a hold customer service over phone. That's your best bet. How to Get a Fandango Ticket Refund on the Company Website, If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the, Type in the email address you used when you bought the tickets, Choose whether you would like to get a refund or an exchange (only VIP account holders are eligible for exchanges), Sign up if you dont have an account or sign in (you will be redirected to the log-in page). We also accept Promotional Codes and Gift Cards. With this app, sometimes it works and sometimes it doesn't. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. They issued me a credit and the credit did not work! Also, thanks for the suggestion of looking on the app. My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Do You Sell Group Tickets? No, you cant. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. What Does the Fandango Refund Policy Say? Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. Present the barcode on your phone to the usher at the theatre for admission. I went to Applebee's twice and earned 3 TOP GUN tickets. It goes against our guidelines to offer incentives for reviews. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels.

Olfactics Communication Examples, Genetics Probability Calculator, Cary Grant Barbara Harris Age Difference, Robinson School Puerto Rico Tuition, Home Decorators Collection Solid Core Luxury Vinyl Flooring, Articles F