It's so fast and easy. I was very upset. nav-opener. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Further, The stores take no responsibility for alcohol consumption in their stores. Get the food ad on the mailers. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. And having them in the store? I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Then why text me in the first place! Our partners at the Trib said the move has We would like to apologize for the consumers experience at the Stelzer location. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Out of 477 Giant Eagle employee reviews, 70% were positive. Giant Eagle reviews & complaints. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Submitting a response indicates a willingness to work with customers to make things right. Companies can ask for reviews via automatic invitations. The store is in Brooklyn ohio. Better Business Bureau: December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. None I'm never coming back. They never want to cut the meat that's available. (419) 843-7296 182.32 mile. So I have called repeatedly and was told the discount would be added, but it never has been. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! The cherry turnovers had no cherries in them. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Why stop with ads in the mail? Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Verification can help ensure real people write reviews about real companies. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. I got an email stating that all sales were final even though it was just a glitch in the system. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. She said too bad, you need to wear a mask or we can't check you out. The cake had an image I had selected from your website. I let her know I have health issues so can't wear one. ********* ******. I'm frustrated. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Gain trust and grow your business with customer reviews. Giant eagle unwilling to offer anything related to customer care. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. You've lost sight of customer service. Older lady mid 50s, blond curly hair, blue eyes. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! 9% of Giant Eagle employees are Black or African American. In recent years they've started carrying more organic and vegetarian products, which is great. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . That is a 70% increase. Wide selection of private brand goods. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Order submitted Dec 15. I want to come back. You can use the phone app to let them know you are on your way. Nov 25, 2022, 12:13 PM PST I can not reply to emails. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Block Spam Calls. Country fried steak & eggs were. The company even offers refills for pet medication. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Claim it and get a lot of features. Procedure is simple and painless and the staff is ALWAYS pleasant. Too bad. Other customers heard this and couldn't believe it either. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Or does that all fall on computers today? Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Columbus ,ohio. Giant Eagle Grocery - CentralPercentum GetGo. I think that's obvious, Dec 7 2022 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for your time. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. 2023 Trustpilot, Inc. All rights reserved. I never recieved them, yet I was still charged for ordering them. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Wide selection of produce, meat and general grocery products. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Fresh food. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Overall im frustrated, but I just want my money refunded. I can't help but to notice a 1 star for most of the reviews. So this made me wonder why a team member even recommended I do this to begin with. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Thank you. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Help even if you are not a cashier, you work for GetGo! i do the shopping for the household,he picked ip the advantage card. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. My husband **** called their customer service two days later and was informed that I had to call. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Here are 8 tips for writing great reviews. I went to Giant Eagle in Washington Pa for vaccines. Can you imagine what I think you can do with this lousy idea?! Put prices on product instead of bar code or make sure bar code is right. Can the consumer advise which location she is referencing? Good MorningThe consumer's request was filled in December, however, it appears they never received it. Very truly yours,Giant EagleClaims Department. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. 108 total complaints in the last 3 years. If she was helping it would not be anyone to watch! See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. This is a very serious issue. I wanted 2.5lbs The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. I'll go to Kroger's from now on. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. Mandates are NOT law! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. We have had many cakes from Giant Eagle and never had a problem like this. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. named Heather - very immature for the title that she holds. I will not shop at this store again and will encourage others to not shop here as well. This is the Lancaster Ohio store. I sent the main manager Adrian A**** an email with the transaction history of my card. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. I guess Heinen's will be my home store. I even ask someone to get one out for me but they would not. 38 complaints closed in the last 12 months. Then I called. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Even the cheapest of car wash. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. 5.0. Please get rid of this person. How convenient! are fuel perks now state secrets? He said he was sorry and didn't even know they were closed down?? Job Work/Life Balance Made formal complaint with Customer Care. They told me it was the best they could do and offered no solutions. Normally bakery products are excellent. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Unknown, 2 Complaint(s) 1.0. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. She rudely told me to re-up order my food and wait in line again. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Learn how the rating is calculated 1 complaint. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. The business became a success, and by 1928 there were 125 stores established. Giant Eagle's Customer Service is despicable! They kicked my special needs 3 year old grandaughter out for not wearing a mask! I noticed I had an item that had to be removed from my bill. Spacious and very clean store. So they make you think you must buy 4, but no, only one is enough. She was rude and said nothing. i had over one dollar on the advantage card for fuel perks for gas. BBB is here to help. Learn how the rating is calculated 1 complaint. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Look at your competition! I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Your self check out is hardly a convenience. Desired outcome: Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members.

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