Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. Ok, when it only goes backwards, that also can be a piston problem. It might be too small, or too long to bring the necessary amperage to the power supply box? Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. Cleaners & Care Supplies Kits Case Lots View Details Spa System Flush - Hot Tub Cleaner MT1028 183 reviews $12.95 Quantity Discounts Add to Cart View Details ZorbO Oil Scum Absorber MT1052 158 reviews $6.95 Quantity Discounts Add to Cart View Details Hot Tub Cleaning & Detailing Supplies Kit KT1003 14 reviews $59.95 View Details Add to Cart Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. I have read several comments about too much pressure. Hi, likely need a few new floats. I have adjusted the little key screw on the side but still no luck. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Leaks can come from three different places - the shaft seal, the union, or the volute . If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. My pool is 1838. I GOT YOU COVERED! Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. What can be wrong. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. Also make sure that your hose is not too long, remove a section if there is excess hose. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Cartridge and DE filters should be trapping the debris, and not passing debris. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. 101. Pool gets lots of grass, but it should be working great with all these adjustments. Just because your cleaner is fast doesnt mean its efficient. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. POOL CLEANER INFORMATION. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. The leaf bag could be also full, holding the cleaner back from powering around the pool. "caption": "In The Swim Blog" Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. "publisher": { Backwashing helps, but never as good as it used to go all the time. It takes a lot of traction and suction to climb a pool wall without falling off. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Cable is Tangling in the Pool Or close some jets? Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Top Pro. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). The cleaner pumps water but doesnt moves. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. Ive seen pool guards for in ground pools that attach to the sides of the stairs. Centennial, Colorado. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. Worked great last year but for some reason it stays in he deep end of my pool? Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 Polaris style), or hose connection, something new needed! Air leaks in the hose or connections often cause air bubbles at the return line. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. I have a Polaris 9650iq. It is a holiday home The cleaner isn't sitting on the pool floor correctly: Check the pressure. my polaris 360 floats. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? "url": "https://intheswim.com/", I have a Polaris Racer and theres nothing coming from the thrust jet. It suddenly wont climb walls and it seems to only wanna turn 1 direction. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Only 4 left in stock - order soon. Hi Fred, is the o-ring missing or damaged? "name": "Ayesha", This can negatively impact pool circulation. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). My Polaris was lifted out of the pool while connected & now is not moving help. While you have it detached, check to find out if the quick disconnect is broken. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. Hi Richard, Disaster strikes and time comes to a standstill if your pool cleaner stops working. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. "width": "611", I have an aquabot and it is spitting all the dirt back out of the top of it. Find a Dealer. Another potential problem is an air leak in the cleaner hose or the pump. Hi Build a pool or buy a house with a pool and need help? TROUBLESHOOTING SAND FILTERS: Inspect. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. You may notice that the cleaner moves, but doesnt climb the walls. Flat head with clip on brush. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. Slight water loss around the hose swivels is normal. Any ideas? If not, you'll have to purchase a new one. (2021) Jacuzzi Swim Spa Owner's Manual. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. "height": "219", This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Measure the hose to the proper length for the pool size too much hose will cause tangling. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Power Box and Control Motor Box have been tested, good. I have a Polaris 180. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Also check the hose to verify that pressure is not lost somewhere along the line. I love my swisher but none around d here works on them. Get $75 rebate! Check the wall stainer, inside of the wall fitting for cleanliness. INST 448 Jacuzzi JVX Series Pool pump V10-17. Covid-19 & Pools COVID-19 RESOURCE. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. If the cleaner moves, you know it's the filter. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Brochures & Manuals. At this point, check the drive motor itself, to verify connections are tight. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. Also, make sure the feed hose is floating properly, not sinking or drooping. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. They arrived on time and diagnosed the problem with my hot tub quickly. Step 4: Test the Pool Cleaner Cable. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Remove it and blow water thru the other way, or ream out with a small instrument. Pressure side pool cleaners need about 30 psi to operate. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? May 5, 2017. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. We have The Pool Cleaner sweeper. Check your owners manual for specific adjustments for your particular pressure pool cleaner. Copyright 2022 In The Swim. Jacuzzi Hot Tubs and Spa Owners Manuals Is this normal? Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Any ideas? department of energy. 05 Check your return line eyeball fittings, aiming them down towards the floor is usually best. We have a Polaris 825 and one of the trac belts keeps coming off. Check the tires often for obstructions or damages by slowly turning one wheel at a time. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. . Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. For flow below 5 or RPMs below 11, you will need more flow. sanitization. . Clean those areas manually with a pool brush. Probably not your pumps fault, but something wrong at the wall connection. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? If you are looking for a cover replacement for your Jacuzzi hot tub, look no further than The Cover Guy! all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Perhaps they are both slacking off! First, check the breaker box for blown fuses. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Full Description. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Check the screen to be sure it's free and clear of any debris or sand. If it is, and the motor is not responding to the power, you may need a new drive motor. Suction cleaners also need a clean pool filter to move and vacuum well. Working ok, but noticed debris being recirculated back into the pool. If that's not the issue, check your connections to make sure nothing is loose. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. My floats dont appear to have water in them but it seems I need to boost the line somehow. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Hi Terry, the hose may have lost the orifice tip? The hose determines how much room the cleaner has to move in your pool. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Hi Robert, does the power box led indicator do any flashing, indicating an error? This starting the r d of last season and behaved the same first time in the water this year. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. installed a new generic Kreepy Krauly. Additionally, use the test meter to check that the power is reaching the motor. Solution: Wash your cartridge filter. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Also check the inline strainer at the wall. I have a Tiger Shark, 2 years old. But the drain and skimmer dont get to do their job. Anything Im missing? Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. You also need to check that the feed hose is floating properly. Im wondering if moving the hose floats may help, sliding them down the hose. It only moves when you first connect it to the jet. If there is no electricity, check for a blown fuse or breaker problem. Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. Frustrated with your current company? Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Thanks. It has been a problem with our old one too but the new one is worse. Hi, check the track for wear, on the outer edge and on the ribs on the underside. I have replaced the belts and always clean the bag. Not sure what to do next. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. Accessories. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Behind the scenes is a lot of cuddles and play time. 1)Shaft Seal. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Any suggestions? Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Utilizing patented technology. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Check the owner's manual and the appropriate diagrams . If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Other skimmers and main drain lines closed? Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. "author": { Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Older cords can break, or if chewed by a dog . For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). Robotic cleaners are independent of the filter pump, and get their power from a standard power cord.

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