You will receive your pass by post within 5 working days. Please check with the county council in the area you plan to visit. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. I have moved into Gloucestershire. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. The new pass is free. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. There is no need to contact us until we get in touch with . Alternatively you are able to renew your vouchers online. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Most young disabled (under 16) pass holders should have received a short form to return. igo card for 11 to 16 year olds. Where can I get a bus pass for an older person? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Using your card. Bus Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Analytical cookies are used to understand how visitors interact with the website. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Open all. You may need to provide proof of your new address. Other Scottish passes arent accepted on the trams. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN We will need to see evidence of your new address. Lee This cookie is set by GDPR Cookie Consent plugin. If your pass has already expired you can still renew your bus pass. You should allow 6 weeks for your application to be processed. If you have any questions, you can call us to discuss your application on 0345 200 0388. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Changes to personal details At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. How did the American colonies actually win the war and gain their Independence from Britain? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Major investment in boroughs schools continues! If you have not received this letter, call us straightaway on 01452 426265. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. You will need to pay 10 to replace this pass. However, you may visit "Cookie Settings" to provide a controlled consent. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. You won't need to renew your bus pass when it expires. Auto-renewal for an older person's bus pass. new pass.. If you move address, update the details on your bus pass at least three weeks before the renewal date. To get an older persons bus pass you must 2 Apply to your local council. All rights reserved. This should include: -. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Find out which bus company you wish to comment about on our bus operator contacts page. Some bus services are changing. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. You should have received all the information you need by now. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. No, concessionary bus passes are not accepted on the night Buses. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Alternatively, you can renew your pass online. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. It is being used by the person whose photograph and name appears on the pass. The pass is valid for the journey being undertaken, for example at the right time of day. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. English bus passes are not accepted in Scotland and vice versa. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Find out more about an igo card. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Before your pass expires, we may send you a letter inviting you to renew it manually. Apply for your bus pass by visiting the GOV.UK website. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. However, GCC has not been involved in this. You don't have to do anything, unless you have moved since we sent you your last pass. My new bus pass has been refused by the driver. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Login to renew or manage your Bus Pass and to keep your details up to date. All content 2023 Southend-on-Sea City Council. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. This can be done by visiting a participating library only. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. with no need for anyone to fill in any forms or submit any photographs. These cookies will be stored in your browser only with your consent. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Disability-related passes can be valid for 1 - 5 years. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . You can start using your new pass immediately, just like you would with a new debit or credit card. However, you may not be allowed to use your bus pass on night buses i.e. In the unlikely event that your pass does not arrive, you should call 01452 426265. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. This How long does it take to renew an older persons pass? Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Apply for or renew your bus pass. How do I renew my bus pass in Northumberland? If your pass has been stolen, you should call 0345 200 0388 to replace it. Flexible support fund - available at . If you send us different evidence, your pass may be delayed or refused. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Please note you will require your customer number to complete the form (This can be found on your renewal letter). For Seniors, pricing is as follows: One-way fare: $1.00. You can apply for a replacement bus pass by filling in the lost bus pass application form. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. 3 Post office. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Older person's bus pass renewal. You can find your renewal code located in the box towards the bottom of your renewal letter. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. For assistance with new applications: (Click the arrows below to reveal the answers). 4 Apply online. renewed people had to fill in forms and submit photographs but we have scrapped If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). What happened to the baby in Joy Luck Club? Two weeks before your current bus pass expires you should receive a new bus pass in the post. So, to find out if you're eligible and where to apply, get in touch with your local council. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. You will need to apply to this authority for a new pass. Your new pass will be valid for 2years. For further information see www.gloucestershire.gov.uk/fairprocessing. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Can I use my OAP bus pass on trains? This cookie is set by GDPR Cookie Consent plugin. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Lancashire: Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Free travel before 9.30 am on infrequent services. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please let us know if you no longer require a bus pass. Copyright 2023 Wisdom-Advices | All rights reserved. Can I use my bus pass on National Express Services? If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. applies to approximately 12,000 people, the vast majority of whom are Unable to drive for reasons of medical fitness. What are the 3 most important parts of a motherboard? 2 Are senior bus passes renewed automatically? Please ensure that you keep us informed of any changes to your name or address. If you cannot apply online for any reason please contact us. Are you struggling with the cost of living crisis? We apologise for any inconvenience that this situation may have caused you. Essex County Council is not responsible for this. The cookie is used to store the user consent for the cookies in the category "Other. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Your new pass will be not sent until a week before your old.

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